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Gladwell Backtracks: ‘Broken Windows’ Policing Was a Mistake

Malcolm Gladwell once said fixing small crimes like broken windows could stop bigger crimes. He thought this “Broken Windows” policing helped New York City get safer in the 1990s. Now he admits he was wrong. He says cracking down on minor offenses hurt minority communities and didn’t work as planned.

Gladwell’s new podcast says police should stop using harsh tactics like stopping people for little reasons. He argues it made people lose trust in cops. Other experts disagree. Some say focusing police efforts on high-crime areas still works without harassing innocent folks.

Police stops for things like traffic tickets often lead to tense moments. Gladwell thinks regular cops shouldn’t handle these tasks. He suggests using unarmed workers instead. This could lower the chance of fights or shootings during routine stops.

Conservatives worry that blaming all police hurts good officers. They say most cops are honest and need support, not attacks. Fixing policing means training better, not cutting budgets. Keeping streets safe matters, but so does treating people fairly.

New ideas like “hot spot” policing target the worst areas without bothering whole neighborhoods. Studies show crime drops when cops focus on specific streets. This approach respects communities while still cracking down on real criminals.

Gladwell’s flip-flop shows even experts make mistakes. His old ideas helped lower crime, but the cost was too high. Now he wants balance—stopping violence without trampling freedoms. The key is smarter policing, not less policing.

Some cities already changed rules. Public urination isn’t a crime anymore in New York. Cops use more discretion instead of arresting everyone. This keeps order without ruining lives over small mistakes.

The debate isn’t over. Keeping people safe and respecting rights must go together. Gladwell’s apology reminds us that even good plans need checks. Police should protect and serve, not just punish.

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