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Charlotte Provider Gets 4 Years, $1.6M Bill for Medicaid Scam

A Charlotte woman who billed North Carolina Medicaid for psychotherapy and urine drug tests that never happened was sentenced this week. Crystal Sherrell Jackson pleaded guilty to health care fraud and money laundering and will face federal prison time and a big bill for taxpayers.

The sentence: prison, supervision and restitution

U.S. Attorney Russ Ferguson announced that the court sent Jackson to 48 months behind bars, followed by three years of supervised release. She was also ordered to pay $1,623,983.08 in restitution. As Ferguson put it, “Medicaid fraud is a crime on all of us – it steals taxpayer money, makes healthcare more expensive, and compromises the integrity of our entire healthcare system.” If you stole from taxpayers, expect the taxpayers — through the Justice Department — to come knocking.

How the scheme worked

Jackson ran Jackson Consulting and Services, LLC and used a clinical lab license to bill Medicaid at high reimbursement rates. Between 2020 and 2024, prosecutors say she filed more than $1.9 million in sham claims for urine drug tests and psychotherapy that were never provided. She used Medicaid recipients’ personal information — including names, dates of birth and ID numbers — to submit fake claims, sometimes for children, incarcerated people, and even people who were already dead. Jackson admitted she spent the proceeds and engaged in transactional money laundering. That’s not bookkeeping mistakes — that’s a scheme.

Victims and enforcement

This wasn’t a victimless crime. Stolen identities and bogus medical claims hurt real people and drive up costs for everyone on Medicaid. North Carolina Attorney General Jeff Jackson said “the only acceptable level of Medicaid fraud is zero,” and IRS Special Agent in Charge Donald “Trey” Eakins warned that investigators will keep pursuing those who profit from taxpayer-funded programs. U.S. District Judge Kenneth D. Bell called fraud against benefits programs “an assault on society” and stressed deterrence — which is exactly what this sentence is meant to signal.

What comes next — and why accountability matters

The Justice Department and its partners have been ramping up Medicaid fraud enforcement, and this case shows why that’s needed. The new National Fraud Enforcement Division and the President’s Task Force to Eliminate Fraud aim to stop schemes that prey on vulnerable people and drain public funds. If you want Medicaid to work for the needy and not for grifters, you back aggressive prosecutions, smarter audits, and better ID safeguards. Jackson’s sentence is a reminder that when someone treats Medicaid like a personal ATM, the federal government will step in and shut the account.

Written by Staff Reports

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